Back in September we reported that we would focus some of our efforts in the following quarter towards expanding and enhancing the profile of our long established training company and our association with IPC. Back then, we decided that a good place to start would be to establish a solid and recognised quality management system (QMS) that would work seamlessly with our existing services and enable us to give complete transparency in terms of professionalism and more importantly a guarantee of quality to our customers of the high standard that they have come to expect from us for the last 20 years. In light of this, we are excited to announce that the first phase of our QMS is now complete and we have been awarded ISO 9001 – 2015 accreditation. This certification is a very satisfying achievement for us at Impact and it now enables us to expand in many positive ways while assuring existing and prospective customers that their business is of the utmost importance to us.
For now, we would like to wish everyone a happy new year and let’s hope it will be slightly more positive than 2020. We would also like to thank everyone for their continued support and we look forward to working with you all again very soon.
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